Refund policy

Returns

• Because each product is made to order, we generally do not accept returns or exchanges if you simply change your mind or ordered the wrong size/color.
• Please check product details and sizing carefully before placing your order.

Damaged or Incorrect Items

• If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the item.
• We will review your case and, if eligible, provide a replacement at no extra cost.

Cancellations

• Orders can only be canceled within 12 hours of purchase, before production begins. After that, we cannot guarantee cancellation.

Refunds

• Refunds are only issued in cases where a replacement is not possible.
• Once approved, refunds will be processed back to your original payment method.